I wanted to provide an update on this issue. Currently we are still doing work on our side to try and alleviate the connection issues out of China. Some users have pointed out that San Fransisco is now working. That would be due to some of the work we’ve been doing specific to that location, similar to what we did for Japan and South Korea.
We will continue to work on other locations and provide another update as soon as possible. Thank you all for your continued patience in this matter.
Golden Frog Support