Access from CHINA - share your experiences

JPS 2015-01-29 02:27:03 UTC #42

Not only iOS, of course... That idea comes from another VPN provider , speaking only about their iOS app. The problem is bigger.

myfalcom 2015-01-29 02:57:30 UTC #43

I hope the network to Mexico can be fixed.

Keegan 2015-01-29 09:22:11 UTC #44

@JPS, you are correct in identifying that the issue is not limited to the L2TP/IPsec protocol, which is commonly used in iOS apps. We will continue working to bring more and more servers back online for users in China.

At this time, I believe connections to Seattle, the three Australian servers, and most all European servers should be possible, in addition to Hong Kong, S. Korea, Japan, Singapore, and San Francisco.

Thanks again for your updates, everyone! I know it is far from an ideal circumstance, and our users have been amazing in working with us this past week.

JPS 2015-01-30 03:18:23 UTC #45

VyprVPN update from Beijing
30th January - 11:00am

Ping with MetaPing (10 minutes)

100%:
- Sydney
- Melbourne
- Auckland
- Tokyo
- Seoul

95-100%
- San Francisco
- Seattle

80-90%
- Hong-Kong
- Singapore
- New York

European Servers: all answered 95-100%, include UK

NB: actualy using Japan server with Chameleon

NB 2: I am Charlie, Liberty and VPN

nick 2015-01-30 23:40:53 UTC #46

Hello everyone,

I wanted to direct attention to our latest blog posts, which have some more information on the issues in China.

http://www.goldenfrog.com/blog/vyprvpn-service-largely-restored-customers-china
and
http://www.goldenfrog.com/blog/golden-frog-website-updated-https-defeat-chinese-blocking-via-deep-packet-inspection

We certainly appreciate all the feedback given on this forum thread and encourage you all to keep posting with any additional feedback or experiences you may have.

Nick
Golden Frog Support

leechina 2015-01-31 13:31:49 UTC #47

I am in Shenzhen China. I believe that china is trying MITM tactics for China users. I received a notice for an update after I had completed the latest semt by vypr. This is now the preferred method of ip companies in China. Also tried for MSN and previously with Yahoo. It will only get worse. A directive from the relevant bureau has specified increased censorship.

goldenfrog 2015-01-31 16:02:07 UTC #48

@leechina Thank you so much for sharing your experiences and communicating with us in English.

What do you mean by "received a notice for an update"?
Can you please provide more detail about the "man in the middle" attacks that you think are occurring.

We have been working very hard over the past week to defeat the Chinese blocking.

Please read our blog for the latest updates:

VyprVPN Service Largely Restored for Customers in China

Golden Frog Website Updated to HTTPS to Defeat Chinese Blocking via Deep Packet Inspection

Thank you for your continued patience and support!

JPS 2015-02-02 14:36:27 UTC #49

About the attack Man In The Middle, I would like to know if the following message from iOS could be the result of this kind of attack.

I received a lot of those messages at the end of the last year, and after. Less now (1 today).
I can stop receiving them if I turn off the Fetch New Data in Mail iOS (I have accounts Gmail, Hotmail and iCloud).
Ok, but I don't understand why the mesage talk about "webdav.facebook.com".... (and only this one. Some people have this kind of message with another server under Safari).

So, MITM or not?

len2317 2015-02-03 01:05:45 UTC #50

Yes, I got this on my iPad also. It just pops out several times each day, and you have to click the 'close' button several times so that you can turn it off. And finally I delete my Facebook account on the iPad, and it disappears.

Stiuden 2015-02-03 01:19:45 UTC #51

Hello all

From my experiance is it difficult to connect on the evening here in Changzhou (Jiangsu), specialy around 6PM till 10PM.
The chinese People are back from work and overload the network totaly.
Even if you can get a connection the speed is extremly low!
After 10PM, morning or sometimes even on the day (Weekend) is it absolutly no problem.
So maybe your location has the same problem. If you cant connect, try it later (after 10Pm when the most Chinese are sleeping).
I got some feedbacks from Chinese and even they told me, the network is slow on the evening.
It dont must be a problem from the side of VyprVPN. Its absolutyl possible that "just" the network around you is overloadet.

Enjoy your VyprVPN!

JPS 2015-02-03 01:28:55 UTC #52

VyprVPN update from Baoji (Shaanxi) <----- unusual location
3rd February - 9:00am

Ping with MetaPing (10 minutes)

99-100%:
- Hong-Kong
- Singapore
- Los Angeles
- San Francisco
- Seattle

95-99%
- Sydney
- Melbourne
- Auckland
- Tokyo
- Seoul
- New York

European Servers: all answered 99-100%, include UK.

NB: actualy using Japan server with Chameleon

JPS 2015-02-03 01:53:27 UTC #53

I can experience some internet speed problem in BJ too, with some differences.

If we consider the VyprVPN servers in Japan and South Korea have the best pings possible from China (around 70 ms), we have these values almost only in the morning. In the afternoon, evening and night before 2am, the ping values are more often near 150ms.

But I think it's not a problem with the chinese internet inside the country. At the same time, very famous chinese websites continue to answer with ping lower than 20ms.

Perhaps it's more a problem with the gateway to access internet outside China, as more people want to use it.

If we do a traceroute to a foreign website, we can see the ping value becomes high just before to leave China. Because of the GF?
Some foreign websites don't go thru the GF, just like usa.gov, always with a very low ping.

A question to myself (and to staff perhaps): how is it possible to have a ping so low on Japan and South Korea?

JPS 2015-02-05 03:22:12 UTC #54

VyprVPN servers - Ping report
Beijing - 5th February 2015 - 11:00am
MetaPing (10 minutes)

97-100%
- Sydney
- Melbourne
- Perth
- Hong-Kong
- Jakarta
- Tokyo
- Seoul
- Kuala Lumpur
- Auckland
- Manila
- Singapore
- Bangkok
- Hanoi

50-75%
- Los Angeles
- New York
- Chicago
- San Francisco
- Seattle

0%
- Washington
- Austin
- Miami
- Mexico City
- Toronto
- Sao Paulo

NB: actually connected at Perth with Chameleon

JPS 2015-02-06 06:54:29 UTC #55

VyprVPN servers - Ping report
Beijing - 6th February 2015 - 2:30am
MetaPing (60 minutes)

95-100%
- Sydney
- Melbourne
- Perth
- Jakarta
- Tokyo
- Seoul
- Kuala Lumpur
- Auckland
- Manila
- Bangkok
- Hanoi
- Toronto

80-90%
- Los Angeles
- Washington
- New York
- Chicago
- San Francisco
- Seattle

20%
- Hong-Kong
- Singapore

0%
- Austin
- Miami
- Mexico City
- Sao Paulo

NB: actually connected at Perth with Chameleon

nick 2015-02-06 21:50:20 UTC #56

Thank you for continuing to provide that info, @JPS.

Right now, the only affected locations related to the recent blocks in China are as follows:

-Austin
-Miami
-Mexico
-Brazil

We are continuing to work on those locations at this time.

If you are having trouble with a location that's not on that list, we can assist you with troubleshooting if necessary, as the inability to connect to those locations won't be the result of blocks imposed in China.

Nick
Golden Frog Support

tiangao 2015-02-08 07:16:15 UTC #57

Since yesterday Feb 7th, VyprVPN windows client won't start.
It actually starts but the client is then frozen and cannot login.
My internet connection is with China Telecom 100mb/s optic fiber from Shanghai.
No change in my software/hardware setup between Feb 6th and Feb7th.
Restarted everything many times from router to computer.
Is anyone else having issue connecting from Shanghai or China these days?

I am posting this message through an Overplay VPN access. It works and connection is very slow.

Samuel 2015-02-08 11:04:13 UTC #58

Hello @tiangao,

I am sorry to hear that you are experiencing an issue with the VyprVPN app freezing upon starting. What operating system are you running? What version of the VyprVPN app are you running? If you are not running the latest version (Windows-2.6.7.4591 ; Mac-2.6.6.2615), please uninstall the currently installed version and install the latest version from our website.

https://www.goldenfrog.com/vyprvpn/vpn-apps

If you are running Windows and are running the latest version of the VyprVPN app, please follow these steps:

Manually uninstall VyprVPN.
-If you see any entries for VyprVPN, TAP Windows, or anything labelled "OpenVPN," in the Programs & Features section of the Windows control panel, uninstall them.
Browse to C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Golden_Frog,Inc or C:\Windows\System32\config\systemprofile\AppData\Local\GoldenFrog,_Inc
Remove all sub-folders that begin with "VyprVPNService.exe"
Reinstall VyprVPN. (Available here: http://www.goldenfrog.com/vyprvpn/windows-download)
Restart your computer

If you are running Mac and are running the latest version of the VyprVPN app, please follow these steps:

Quit that VyprVPN application form the 'Quit' option in the VyprVPN menu at the top of your screen.
Remove the service, press Command + Shift + G to bring up the Go To window and type in: /Library/PrivilegedHelperTools
A window should open showing the VyprVPNService sitting there. Drag it to trash.
Open your Activity Monitor, in your applications folder, and locate the VyprVPNservice then 'Quit' the service (please note that you can use the spotlight at the top left of the Activity Monitor)
Empty the trash bin.
Restart VyprVPN

Let us know if the issue should persist.

Samuel
Golden Frog Support

JPS 2015-02-09 06:18:05 UTC #59

VyprVPN servers - Ping report
Beijing - 9th February 2015 - 2:00pm
MetaPing (60 minutes)

99-100%
- Sydney
- Melbourne
- Perth
- Jakarta
- Tokyo
- Seoul
- Kuala Lumpur
- Auckland
- Manila
- Bangkok
- Hanoi

80-90%
- Hong-Kong
- Singapore
- Toronto
- Los Angeles
- Washington
- New York
- Chicago
- San Francisco
- Seattle

0%
- Austin
- Miami
- Mexico City
- Sao Paulo

JPS 2015-02-10 03:00:23 UTC #60

VyprVPN servers - Ping report
Beijing - 10th February 2015 - 11:00qm
MetaPing (5 minutes)

99-100%
- Sydney
- Melbourne
- Perth
- Jakarta
- Tokyo
- Seoul
- Kuala Lumpur
- Auckland
- Manila
- Bangkok
- Hanoi
- Sao Paulo
- Toronto

80-90%
- Hong-Kong
- Singapore
- Miami

50-70%
- Los Angeles
- Washington
- New York
- Chicago
- San Francisco
- Seattle

0%
- Austin
- Mexico City

rickymay 2015-02-12 02:49:09 UTC #61

American in China 10 years now and have used several VPN and vyper has proved itself most reliable and flexible for me. Any restrictions will likely be politically motivated and tit-for-tat, as is Chinese custom. When US, UK, or Canadian servers are blocked, which seems to be commonplace now, I go to more politically China-friendly nations like Russia and Turkey, where access always seems to be available. Last few days, Japan and S Korea are fastest for me in Beijing but Turkey is my go-to. Haven't used US servers in weeks--since trouble began. Don't plan to. best,ricky