BBC iplayer

Hi guys.

Cannot seem to access bbc iplayer via the UK VPN.

Anyone else facing the same issue?

Tried clearing cache and still the same

Hello @Leblues,

I’d be glad to assist in streaming UK BBC content on iPlayer.
First, please ensure you have met the following criteria:

  1. Register for an account with BBC. - https://account.bbc.com/register (Please note we will not be able to assist with the registration)
  2. Ensure you have VyprDNS enabled. - https://support.vysupport.com/hc/en-us/articles/360010851892-How-do-I-enable-VyprDNS-
  3. Connect to the UK server location. - https://support.vysuppoort.com/hc/en-us/articles/360009359552-Which-VyprVPN-server-should-I-connect-to-

I imagine that you already have steps 1 and 3 taken care of. Step 2 is usually taken care of as the VyprVPN app uses VyprDNS by default. If you have changed it previously, you’ll need to change it back.

However, if BBC iPlayer still states you are not in the service area after meeting the above criteria, please try the troubleshooting steps from the following Help Center guide: https://support.goldenfrog.com/hc/en-us/articles/360004952312