Cannot use WIFI to link VPN

IPhone6s and a Windows 10 system of computer, the computer with a wireless network can open the VPN, but using iPhone6s open VPN, links with the wireless network has been a family not, can only use mobile phone 4 g networks to open the VPN, what reason is this

Hello,

Thank you for your patience. I am sorry you are having connection issues with VyprVPN. Please contact our support team so we can assist you: support@goldenfrog.com

Regards,
Wes
Customer Support