Can't connect / no error msg

I’m attempting to use VyprVPN with Open VPN protocol on Ubuntu 18.0.4 on a Google Compute Engine host. I followed the instructions on the VyprVPN site. I’m attempting to connect to gateway us1.vpn.goldenfrog.com

When I attempt to connect the VPN, nothing happens and no error message is displayed. My network is in a shared office. I’m able to connect fine on Windows using the desktop application. I’m using the latest cert downloaded from the VyprVPN site.

Hello @jdg

Sorry to hear you’re having trouble. Please contact our support team at https://www.goldenfrog.com/support/ so we can assist you further.

Thanks,
Support Team