Thank you for contacting our support team regarding your inability to successfully login to Cyphr.
In order for us to address this issue, we must escalate your report to our development team.
We have located your account information through the e-mail address provided at the time of signup to our official forum page. We will use the following e-mail address to supply you with further updates once our development team has addressed your concern.
For reference, here is your ticket number - Ticket# 625432
Thank you for your patience and understanding.