Constant disconnection using wifi abroad


While traveling, I was at somebody’s place and I had access to their personal home wifi. Classic situation.
Well, I couldn’t use properly VyprVPN because even if it worked at the beggining, I always lost connection while browsering Google related services (Youtube, Gmail, and so one).
I was quite pissed as everinthing seemed to be ok on the app…

Some screenshots to make it clearer:

My questions:
Is there anything I do wrong ?
How can I solve that in the future ?

Thanks in advance,


Hey @Ryfe,

I will be emailing you regarding this matter, as I will need to collect some information regarding your connection to better assist.


Support Team

I think, i have the same problem since this week… Connection can only be established only for seconds

Hello, @borisw!

Thank you for bringing this matter to our attention.

I went ahead and reached out to you via our email ticketing system to assist you with this issue. Please be on the lookout for an email from

Golden Frog Technical Support

Hi @Katherine,
Thanks for your email. I just replied.

Hi @borisw,
I hope our problem will be soon solved :slight_smile:

Have a good day