I bought a two-year vyprvpn service yesterday, then I found that it doesen't work in China

I bought a two-year vyprvpn service yesterday, then I found that it doesen’t work in China.
I have already applied for a refund from the customer service. When will I receive a refund?

Hello @lrfleroy

Our records show that we have reached out to you in regards to your refund. You can expect your refund within 1 week.

Thanks!