I want to request a refund, I cannot use it. 我想申请退款,我无法使用,

我购买了两年的VyprVPN的产品。但是无法连接。这根本不是我需要的服务。
请先给我退款!
当你们解决了技术问题以后,我会考虑再次试用。
账号:5354542@qq.com

I purchased VyprVPN for two years. But couldn’t connect. This is not the service I need at all.
Please give me a refund first!
When you solve the technical problem, I will consider to try again.
account number:5354542@qq.com

Hello @yayun_ni

We are sorry to see you request a refund. I see that there is a ticket that you have submitted, ticket #4172313. Our support team will reach out to you via that ticket in regard to your refund request.

Regards,

你好,这个产品不是我想要的,我好奇所以购买了,现在很后悔,想要退款,给你们带了的不便,我很抱歉,,希望你们能尽快的帮我替换,,谢谢你们

Hello, this product is not what I want. I was curious so I bought it. I regret it now and want a refund. I am sorry for the inconvenience. I hope you can replace it as soon as possible. Thank you.

I purchased VyprVPN for two years. But couldn’t connect. This is not the service I need at all.
Please give me a refund first!
When you solve the technical problem, I will consider to try again.
account number:5354542@qq.com

hello @yayun_ni

We’re sorry to hear about the issues you’ve experienced using VyprVPN. As stated previously by Terrance, you already have an open ticket with our support team regarding your refund request. Our support team will reach out to you via email regarding that request.

Best regards,