Is it hard to verify?

As a customer,To choose your products is to your trust and recognition,So I hope my problem can be solved as soon as possible.
I used unionpay card to purchase VPN service for one year.But the account is frozen.I asked you for help by email, but got an automatic reply from the system.As for the customer’s problem, I hope you can pay attention to it.The picture is the proof of my payment.
My account number is [Removed]
Transaction details, merchant order number:[Removed].!
[Image Removed]

Hey Qulee! I apologize that this had happen, first I would like to inform you that your personal information has been removed from this post for your protection.

After looking into your account I see that it is currently not locked at this time, you should be able to login and use our services with no issues. If you experience any further issues please reach out to our support teams here! https://support.goldenfrog.com/hc/en-us/requests/new

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Welcome Shakungrover!