My macbookpro connection is unresponsive and can not be used normally.
Hello, I understand the Vyprvpn application is not responsiv e on your Mac.
Please try the following steps to reset the Vyprvpn service and see if the issue persists:
- Quit that VyprVPN application from the ‘Quit’ option in the VyprVPN menu at the top of your screen.
- To remove the service, use Command+Tab and select Finder, then press Command + Shift + G to bring up the Go To window and type in: /Library/PrivilegedHelperTools
A window should open showing the VyprVPNService sitting there. Drag it to trash.
- Then you will need to log out of OS X and log back in to complete service removal.
- Empty the trash bin.
- Restart VyprVPN to prompt the reinstallation of the VyprVPNService.
If you need further assistance please email our support team directly at firstname.lastname@example.org
Try troubleshooting your mac or launch Network Diagnostics. Just go to Apple menu > System Preferences and click Network. Click Assist me, and then click Diagnostics. Network Diagnostics utility will provide a series of questions and tests, from checking your ethernet or Wi-Fi connection to network configuration and DNS servers. By that, you will be able to know what system is not working and the suggestions that can be done.