Refund after 30 Days

Hi staff,

Is it possible for me to get a refund after 30 days? Your website states, “Refund requests outside of the 30 Day Money-Back Guarantee will be considered on a case-by-case basis by our Support Team.”

Vyprvpn has been performing poorly for me in China. At night, I almost never get speeds over 1Mbps. It also constantly disconnects. Wireguard does not work at all. I am not happy with Vyprvpn’s performance.

I hope you sincerely consider my request for a refund.

Sorry to hear that you’re having trouble, please contact our support team so we can look into this for you.