It has been a few days. I couldn't get any ping from any servers on this list.None of them can be connected.Here is my time line of what happened
In mid November Most of servers started to not answer ping
But I can still get ping form these servers below
Austin, Chicago, Los Angeles, Miami, New York,
San Francisco, Seattle, Washington, Canada
France, Germany, Netherlands, United Kingdom
Hong Kong, Japan, Macao, Singapore,
South Korea, Taiwan, Vietnam Sydney, Perth
In the 14th of December
All of servers started to not answer any pings.Including the servers above
And To this day this issue is still not resolved.
That's my experience so far.
I will post my daily experience here. Until this problem is fully solved
21th of December At 9:51 PM( EST 8:52 AM) I suddenly can connect to 2 servers
They are Austin and Hong Kong.
But The connections are really slow.Best Download speed is only at around 200 KB/S
Oh well I lost the connections at 10:02PM(EST 9:02AM )
Those two connections only last for 12 minutes.
22th of December
Still couldn't get any connections form the software.
Can't get any connections from manual setups either.
23th of December
Still can't get any connection form the Vyprvpn Software
And also I encounter a few block efforts on my one backup VPN(I have multiple backup VPNs) in the morning But It was quickly solved in a few minutes.So I can still post this update.
Anyway I noticed the technology team post this announcement here Please go and check it out .
Also They posted it on the servers status page too. Link is here
24th of December
Apparently They claimed They fully fixed the issue But Still I can't see any pings on list but I can connect to a few servers now. And the connection is quiet stable nonetheless.But majority of servers still can't be connected So There is still something need be addressed though
At around 8:30PM(EST 7:30AM) .Majority of servers can be connected form within china now.But The ping result sometimes is still bugged out They already fixed most of the issues Only a few minor ones need to be addressed now.
25th of December AKA Christmas day
Still can't see any pings but can connect to most of servers.Hope pings issue be resolved.
Merry Christmas you guys
26th of December
still no pings but still can connect to the servers.
well I just noticed that only a few servers in north America and Asia can be connected I don't know what's happened And there is no pings to tell which servers can be connected and which can be not be.So the only way to know which servers are connectable is try to connect to the servers.
Here's my list of connectable servers
Those are the servers that I tired that can be connected.
At around 6:35 PM (EST 5:35AM)
Something really weird happened I can't connect to most of servers Plus that I can't see any pings So I had to tried out a few servers Finally I found that Canada is stilling working for me.
At around 7:50AM(EST 6:50AM)
I lost my Connection form the Canadian servers the connection lasted for 1hour.
I found this odd thing the software is doing
27th of December
Still can see no pings But can connect to a few servers and it's really hard to find connectable servers That fastest server option doesn't pick up any servers most of the times
28th of December
Still can't see most of servers pings and can connect to servers
But US-Los angles is able to show ping now.
29th of December
A few servers started showing pings today but the amount of servers that can show pings are really limited.I can still connect to a few servers.
30th of December
Can't see any pings again but can connect to servers.(I don't even know how many times I repeated this now.Hope this problem gets solved quickly.)
31th of December
Still can't see any pings But can connect to servers.(Sounds like my standard line now)
1th of January 2019
Still can't see pings But can connect to servers again.
Happy new year By the way
2th of January 2019
Can't see any pings But still can connect to servers
3th of January 2019
Can't see any pings But still can connect to most of servers and seems like the European servers have been restored.
4th of January 2019
Can't see any pings But still can connect to most of servers.
5th of January 2019
Still can't see any ping But can connect to most of servers
6th of January 2019
Still can't see pings But can connect to most of serves.
Apparently There's a new update But for some reasons.I couldn't update my client to the newest version.So I'm still using the 18.104.22.16854 version for this test result.
7th of January 2019
Can't see any pings but can connect to most of servers
I am still using the old 2.16version for this this test result.
If the new version has improve things please tell me in the comment section below.If the new update didn't do anything I will still be using the the old version for the test in future.
At around 6:54 PM (4:54 AM CST)I can't connect to any servers now.
At around 7:05 PM (5:05 AM CST)I can connect to servers now Seems like the problem solved I don't know If there was my problem or not but It only lasted for almost 10 minutes
8th of January 2019
Still can't see any pings but can connect to most of servers
9th of January 2019
I upgraded to the latest 2.16.1version But nothing was improved.Anyway I still can't see any pings but still can connect to most of servers.Hope the ping issue get addressed quickly.
10th of January 2019
Still no pings but can connect to most of the servers
BTW They restored connection for mac users yesterday.For more details check this thread posted by developers themselves.
Personally I don't use any mac devices.So I won't be able to test the connections for the mac users.
11th of January 2019
Still can't see any pings but can connect to most of servers(Sounds like my standard line now )
Some rumors suggest that the connections issues for ios users have been resolved.But take it with a grain of salt There is no official announcement currently.And Also I don't have an ios device so I won't be able to test the connections for ios users either.Thanks for the understanding.If you have any ios device or mac device.Fell free to share you experiences in comment section below.
12th of January 2019
Can't see any pings but can connect to most of servers.
Actually They already announced that they fixed connections issue for ios users on twitter yesterday.
Thanks to @yanheqi for telling me that.
I reckon they probably forgot to post a notification here.
Anyway if you're an ios user or mac user you should be able to connect to servers now.
13th of January 2019
Still can't see any pings but can connect to most servers
14th of January 2019
Can't see any pings But can connect to most of servers.
They announced that they have restored connections for ios users here on their official service status.
Well seems like the majority of platforms connections issues have been resolved.
Congrats on the technology team.
Apparently The only problem left for them is that pings unable to be displayed issue now.Hope it get addressed quickly.
15th of January 2019
Still can't see any pings but can connect to most servers.Hope this issue get fixed quickly.
16th of January 2019
Can't see any pings but can connect to most servers.
17th of January 2019
Still can't see any pings but can connect to most of servers.
18th of January 2019
Can't see any pings but can connect to most of servers
I just upgraded my client to the new version of 22.214.171.12427.And then I can see pings now Here is a screenshot of that
As you can see that pings unable to be displayed problem has been resolved.Also I asked the support the reason why this issue occurred.They said is because there's something wrong with ICMP that caused this issue.
Anyway all the problems have resolved.The service has been fully restored for windows users.
This connections problems(Major and minor) lasted for about 2 mouths.It's the longest lasting problem I have seen.And now is finally resolved.Congrats on the tech team and hope things like this won't happen in the future again.
19th of January 2019
Services has been fully restored.All working like it should be.This might be a final update of this thread.
I may cease updating this thread daily in the future.
Please send me your list of connectable servers in the comment section below.
So I will still update this thread daily.Until All the servers are connectable from within china.
If you find yourself can't connect to any servers or any vpn services sometimes.
Well it's not server side problem In fact I encountered that issue several times now.
I don't know what's the cause But try disconnect your internet and reconnect it can somehow fix it.
PS: If you have any questions to ask me Please comment it in ENGLISH.