Slow internet connection with Vypr VPN

I am experiencing extremely slow internet speed when I connect to Vypr VPN. I am presently using windows 7 using a 1GPBS fibre broadband connection. My usual download and upload speeds are 900mbs and 250mbs (with 2-10 ms ping).

However when I connect to the VPN, the download and upload speed drops to 8mbs and 5mbs respectively (with 55-75 ms ping). While I expect some reduction in the connection speed, this is a significant reduction and renders the VPN unusable.

This cant be normal right? How do I fix it?

Hello,

Thank you for your patience. I am sorry you are having speed issues with VyprVPN. Please contact our support team so we can assist you: support@goldenfrog.com

Regards,
Wes
Customer Support