I’m sorry to hear of the trouble! The latency you are experiencing is fairly high, and is likely impacting your ability to connect. Unfortunately, this would be an issue with your local network. I would suggest power cycling your modem/router and checking your ping/trying to connect again. I would also suggest attempting to connect with a protocol with a lower amount of encryption overhead, such as PPTP or OpenVPN 160 to see if you are able to establish a connection.
If you still find you are unable to connect, please contact our support team directly so that we may investigate further:
Golden Frog Technical Support