Vpn always disconnect in china

it always disconnect within 10s after connect to the servers.I tried all protocols and setting combination but it still doesnt work… need a explaination.Thanks

Hello, Raven

For this, it would be best to open up a ticket with our support team. Be sure to include a few details such like what device is used (Mobile, PC, etc), error messages received, servers tested and other configuration settings tried.

App logs are also useful! https://support.vysupport.com/hc/articles/360038086171

We’re looking forward to meeting you in support: https://support.vysupport.com/hc/requests/new