The worst part of the viper app is when you click in and just nothing happens… Ive waited over 10mins for the application to connect, only for it to drop again within 5 mins… The only way to get it to work again is to reboot the system completely.
Techical support is next to useless, I’ve waited over a week for my initial support request, and even when I try to ask about it, it falls on deaf ears…
So now I’m here on the topic, maybe someone from golden frog will actually pay attention here. What am I paying for? Yes sometimes the vpn does work, but when I have to reboot my laptop to get it to work it more than a little poor, even express vpn didn’t have that issue.
I am expecting either a refund, or vpn access credited to my account, and of course a working application. Is that too much to ask for???