You will need to allow devcon.exe to make changes. If that does not fix the problem, I would like to have you install the C++ Redistributable files from the links below. The issue with the service failing to start may be tied in with corrupt C++ files, so a fresh install of them may allow the app to launch/service to start.
If the issue persists, can you please attempt the following and install our latest version of the application and tell us if you have the same issue?
- Manually uninstall VyprVPN.
-If you see any entries for VyprVPN, TAP Windows, or anything labelled "OpenVPN," in the Programs & Features section of the Windows control panel, uninstall them.
- Browse to C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Golden_Frog,Inc or C:\Windows\System32\config\systemprofile\AppData\Local\GoldenFrog,_Inc
- Remove all sub-folders that begin with "VyprVPNService.exe"
- Reinstall VyprVPN. Available here:
Once VyprVPN is installed, reboot the machine. When it is back online, open the app and let us know if the issue persists.
Please contact our support team if you need further assistance. https://www.goldenfrog.com/contact-support