Vyprvpn NYC down for days or weeks, support requests

Been using this service for a long time. But support has always been poor, and now no service or support. NYC05 has been down for most of the week. Need a low-latency route to NYC for something while my regular internet ser vice is down, and getting zero cooperation from everyone. https://solitaire.onl/

But the support web portal is also non-functional, so I’m getting ready to bounce back a bunch of credit card charges.

Anyone (or everyone?) get the impression that vyprvpn is a n https://9apps.ooo/ow a zombie company collecting fees and no one just didn’t get around to pulling the plug?

Hey @PeterSmith

Sorry to hear about the trouble you have been having, we would be more than happy to assist you. In regards to support, we are available 24/7 either via email or live chat. You can reach out to us any time at https://support.goldenfrog.com/hc/en-us/requests/new

In regards to the status of VyprVPN, you can check that at any time at https://support.goldenfrog.info/hc/en-us/articles/360009427492

Regards,

Could be something in the cache/cookies acting up. I would suggest clearing those for the browser you are using, then restart it and try again. Alternatively, you could try a different browser.

Hi Peter Smith, have you found a solution ? I’m interested in hearing from you